audio coming from speakers and headphones

If available, try another set of working speakers or headphones to test if the sound is coming from either port and likewise test the speakers or headphones on another system that is known to be working.

Line In ports intended for speakers and headphones are generally labeled IN or the connector itself may be colored BLUE.Ĭheck there are no headphones connected to the computer in both the front or rear ports, which would mute the audio going to the speakers.

Microphone In ports intended for speakers and headphones are generally labeled MIC or the connector itself may be colored PINK.

Audio Out ports intended for speakers and headphones are generally labeled OUT or the connector itself may be colored GREEN.

In this example above the Audio cable going to the speakers should be connected to the Line Out port (Highlighted by the green square in the above image in the middle), on the rear of the system. Make sure the audio cable is connected to the correct port.įor Integrated Audio (the audio ports are connected to the Motherboard), the audio port colors and icons will vary between manufacturers, some maybe color coded others may all look the same, you'll need to pay close attention to the labeling. An add-in sound card would normally take priority. Verify if the computer has a sound card in an expansion slot, or if integrated audio is used.

Re-seat the audio cables going into the computer and going into the speakers. Verify the audio cables are connected to the computer. Both the USB cable and audio cable must be connected for the speakers to work properly. Ensure that the computer is powered on, and try a different USB port, if available. Note: Some speakers get power using a USB cable instead of an AC adapter.

Replace the AC Adapter with a verified working adapter of the same model and type, if available. If the Adapter is connected to an extension block, remove from the extension and connect directly to the mains power socket. Verify the AC Adapter is securely connected to the mains power socket. If the speakers are still not receiving power, reseat the power cable into the speakers. If there is not a separate power button, turn the volume dial as this may also be used to power on the speakers. Verify the speakers are powered on and the power LED is on. If you are unable to hear any sound or audio from the external speakers when they are connected to your CyberPowerPC Desktop computer, please try the different steps outlined below to try and resolve your issue.

Reinstall or Update Audio Drivers and BIOS.

If you have No Sound from the External Speakers on a CyberPowerPC Desktop Computer, this article can help with some troubleshooting steps

Audio coming from speakers and headphones